Terms of Purchase

Overview

In this web site’s Terms of Purchase, the words ‘we’, ‘us’ and ‘our’ refer to Lifestyle Nutrition Australia Pty Ltd (BodyCare Nutrition). These Terms of Purchase are in addition to our Terms and Conditions and Privacy Policy, which are also located on this web site. They all equally apply to your use of this web site. If there is any inconsistency between these Terms of Purchase and our Terms and Conditions and Privacy Policy, regarding your purchase of any product from this web site, these Terms of Purchase will prevail.

By purchasing product(s) from this web site, you signify that you agree to these Terms of Purchase and our Terms and Conditions and Privacy Policy, and you consent to resolve any disputes with us in the state of New South Wales, Australia.

Changes to these Terms of Purchase

We may change these Terms of Purchase from time to time. If we make changes to the Terms of Purchase we will notify you via our web site. If you disagree with these, we suggest you discontinue use of this web site to purchase goods.

Products

Our products are for sale to adults over the age of eighteen (18) years. Our products are not for sale to children and women who are pregnant or breastfeeding. By proceeding to purchase through our web site, you acknowledge that you are over 18 years of age and if you are a woman, not pregnant or breastfeeding.

We try to ensure that our product list is up to date, however we give no undertaking as to the availability of any product advertised on our web site.

Unless otherwise stated, packaging and postage is an additional charge, calculated at time of purchase.

Our pricing

Product availability and pricing may vary between Australian retail stores and Lifestyle Nutrition Australia Pty Ltd’s web site. This is due to different retailer offers. Prices displayed on this web site are current at the time of issue, but are subject to change without notice.

Ordering goods

When ordering products from this web site you accept all responsibility for selected a product that is suitable for your purpose.

When you order from us, we require you to provide accurate and up to date information including your name, delivery address, email address, telephone contact and credit card details. We undertake to take due care of this information. However in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.

Any order placed by you in the manner described on this web site is an offer by you to purchase a particular product(s) at the advertised price (including delivery costs and any other charges), as specified on this web site at the time you place your order.

Orders are only accepted online and while stock lasts. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered.

There is a transaction limit of $250.00 per order.  This limit may change from time to time without notice to you.

For the avoidance of doubt, the sale of products or their delivery shall not be construed or interpreted as creating any agency relationship between Lifestyle Nutrition Australia Pty Ltd and any person. In Australia and in all other countries, we reserve the right to limit sales, including the right to prohibit sales to re-sellers. Goods sold on this web site are for personal use only.

We may change the prices published on this web site at any time. Prices of products placed in the ‘shopping cart’ but not paid for are also subject to change and you agree to pay the price current at the time of payment.

While every effort has been made to ensure the accuracy of prices and information displayed on this web site and related website pages, we reserves the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on this web site, or an error in your order, or we reasonably believe you have not complied with these Terms of Purchase, Terms and Conditions and Privacy Policy, or we have previously refused to accept order(s) from you. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited.

We may require additional verification or information before accepting any order. Such verification will be determined by us.

We undertake to accept or reject your order within 3 days.  If we have not responded to you within 3 days, your offer is deemed to have been rejected. We are not required to give reasons for rejecting your order, however the most likely reason for rejecting your order will be that we do not currently have that product in stock.

Account payments

Payments to Lifestyle Nutrition Australia Pty Ltd can be made by Visa, Mastercard and PayPal only. Unless otherwise specified, the price payable for products ordered is the price specified on this web site.

Delivery

All additional charges are payable by the customer in addition to the purchase price of the Goods.

Each purchase will be shipped as a separate order and cannot be combined. Whenever possible in Australia, Sydney, Melbourne and Brisbane orders will usually be delivered within 5 days of ordering. Adelaide, Hobart, Perth and all regional areas within approximately 7 days. The times quoted for delivery are estimates only and Lifestyle Nutrition Australia Pty Ltd accepts no liability for failure or delay in delivery of goods. You are not relieved of any obligation to accept or pay for goods by reason of any delay in delivery.

All deliveries are made Monday to Friday via Australia Post. You have the option to authorise Australia Post to leave your package at the delivery address by ticking the ‘authority to leave’ box during checkout. There are no weekend deliveries.

Goods may be delivered by instalments and at the discretion of Lifestyle Nutrition Australia.
For purchases over AU$80.00 standard delivery is currently free in Australia. For purchases under AU$80.00, a flat delivery fee of AU$7.70 (including GST) currently applies for standard delivery.

For international orders, deliveries are sorted and shipped via air freight to the handling centre within the country of destination and then delivered by that country’s postal service. You agree that we are not responsible for, and have no control over, the local postal service in that country. You agree that Lifestyle Nutrition Australia Pty Ltd cannot be held liable for any shipping issues, delays or errors originating from within that country.

A flat delivery fee of AU$25.00 currently applies to all international deliveries outside Australia. Delivery fees are subject to change without notice.

When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country. We are not responsible for assuring the product can be lawfully imported to the destination country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such charges, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient. Lifestyle Nutrition Australia Pty Ltd has no control over these charges. Customs policies vary widely from country to country and region to region. You should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original shipment delivery estimates.

Product returns

We do not accept returns for you simply changing your mind after purchase. The return of goods will not be accepted by Lifestyle Nutrition Australia Pty Ltd except by our prior agreement in writing.

We undertake to replace you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” web page where we set out our requirements relating to return of such goods. We may request that you provide us with a picture of the damaged goods. If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit/debit card or PayPal account for the amount initially debited for the purchase including packaging and postage charges.

All refund payments will be processed in Australian dollars. We will not be held liable for any difference in the value of the refund against the initial purchase price in the final currency you used to purchase the goods. We will not be liable to refund any fees or charges you incurred from your credit/debit card provider or PayPal account for your initial purchase. We will also not be liable for any costs incurred by you for importing the products into countries outside of Australia.

Despite the above, nothing in these Terms of Purchase alter any rights you may have under Australian Consumer Law. Please ensure you retain proof of purchase of the products purchased from our web site, if you are looking to return your goods. To request a return or a refund, please email contact@BodyCareNutrition.com.au. Please include your BodyCare Nutrition order number which was emailed to you upon processing your order. In addition to any returned product we require the original proof of purchase to validate the transaction.

Title and risk

Legal title to all products purchased on this web site passes transfers to you once we receive your payment. By purchasing your goods, you agree that the relevant product sale is taken to have occurred and the sales contract formed is in New South Wales, Australia and is governed by the laws New South Wales, notwithstanding the location in which you reside or are located at the time you place your order or make your payment.

All risk of damage or loss of the products passes to you, when we despatch the goods.

Disclaimer

Lifestyle Nutrition Australia Pty Ltd is providing this web site and its contents on an ‘as is’ basis. Use of this website is at your risk. We strive to ensure that the all contents (including product descriptions and prices) are described as accurately as possible on our web site. However we do not warrant their accuracy. When we become aware of any error or omissions, we reserve the right to correct these.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reflect or portray the full design or options relating to that good. Please refer to the Terms and Conditions for this web site for further information.